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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ben Perez

February 26, 2026

5  out of  5
rating by Ben Perez
"⭐⭐⭐⭐⭐ I recently added both of my motorcycles to my existing home and auto policies, and once again, Crystal Burns at State Farm Insurance delivered outstanding service. She made the entire process smooth, quick, and stress-free. Crystal took the time to explain my coverage options clearly, made sure I was properly protected, and handled everything efficiently. It’s rare to find someone who is both professional and genuinely cares about her clients the way she does. I already trusted them with my home and vehicle insurance, and after this experience, I’m even more confident that I’m in great hands. If you’re looking for excellent customer service and someone who truly looks out for you, I highly recommend Crystal Burns at State Farm!"
We responded:
"Ben thank you for sharing your experience with Crystal and our Agency. We are all here to help you however we can. Crystal is amazing and puts forth a lot of effort to ensure her customers are educated and feel valued. "
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Travis H

February 19, 2026

5  out of  5
rating by Travis H
"Crystal was great and made my experience simple and easy. I let her know what I needed done for 4 vehicles and a house. The same day I was able to switch everything over and saved a few bucks in the process."
We responded:
"Travis first welcome to our agency family! We appreciate the opportunity to help you with your auto insurance and home insurance needs. We pride ourselves on providing a experience that is above and beyond the customers expectations. We want you to walk away with a stronger knowledge of what your coverage does than before. Crystal is the best at this. She puts for the effort to provide an exceptional experience. If anyone wants to a quote give her a call. "
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Rose Caldwell

February 19, 2026

5  out of  5
rating by Rose Caldwell
"Shane was very professional. He did an outstanding job explaining to me What had happened with my account."
We responded:
"Rose thank you for choosing State Farm. "
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Carlos Manuel

February 5, 2026

5  out of  5
rating by Carlos Manuel
"Thanks to Amandea"
We responded:
"Welcome to the agency. We appreciate you allowing us to help you out with your insurance needs."
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Steve Laurie

February 5, 2026

5  out of  5
rating by Steve Laurie
"Crystal provided excellent customer service. She explained my policy in detail and got me insured the same day. A+"
We responded:
"Steve welcome to our agency family! We appreciate you allowing us to help you with your insurance needs. Thank you for sharing your experience with Crystal. She is amazing and has a strong passion for helping her customers! "
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Toni Thomas

February 3, 2026

5  out of  5
rating by Toni Thomas
"Crystal Burns with State Farm was awesome. She assisted me very professionally as well as being patient with me with things I didn't know or understand."
We responded:
"Welcome to our agency Toni. We appreciate the opportunity to help you with your insurance needs. Crystal is amazing, her passion is making sure her customer have what they need and feel valued. "
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Kelly Watros

January 7, 2026

5  out of  5
rating by Kelly Watros
"Crystal is professional, knowledgeable, and truly cares about her clients. She took the time to understand exactly what we were looking for and guided us through every step of the process with patience and expertise. Her understanding of the market and quick communication made all the difference in helping us get home insurance! Whether you are in the market for home, car, or both insurance, I highly recommend Crystal — she goes above and beyond to make sure her clients are comfortable, informed, and happy with their decisions. Thank you, Crystal, for making our home buying process in Flower Mound so smooth and enjoyable!"
We responded:
"Thank you very much for the kind review Kelly! "
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Melanie Vasquez

December 31, 2025

5  out of  5
rating by Melanie Vasquez
"I had a great experience working with Amanda P. for my house and car insurance. She was able to save me upwards of $2000 between the two. She’s knowledgeable, patient, and took the time to find policies that fit my needs and budget. The whole process was easy and stress-free. I would definitely recommend their services. They even call with reminders for payment 😊. Have definitely recommended her and will stay with her as I transition to a renters policy."
We responded:
"Melanie, I am very glad we were able to help you save! Thank you for your trust in us. "
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Desiree White

December 30, 2025

5  out of  5
rating by Desiree White
"Amanda P was great! Such an easy process and saved us so much money."
We responded:
"Desiree thank you for sharing your experience with our team. We appreciate the opportunity to help you with your insurance needs. "
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Treese Danae

December 23, 2025

5  out of  5
rating by Treese Danae
"Crystal Is Amazing !!!"
We responded:
"Yes, Crystal is amazing. Thank you for allowing us the opportunity to help you with your insurance needs. "
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Gilberto Luna

November 24, 2025

5  out of  5
rating by Gilberto Luna
"👍🏻👍🏻👍🏻"
We responded:
"Welcome to our agency. Thank you for choosing us to help you with your Renters and Auto Insurance needs. Please let us know if you need anything. "
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Julius Lester

November 13, 2025

5  out of  5
rating by Julius Lester
"Amandea Rae checked on me even when I was no longer customer, which eventually brought me back to their stellar customer service and ease of assistance."
We responded:
"Julius, we welcome you back to our agency. We appreciate the opportunity to help you with your insurance needs. We work hard to make sure our customers know we care. Thank you for sharing your experience. "
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Will Hart

November 13, 2025

5  out of  5
rating by Will Hart
"I can’t say enough great things about Amber Calvert! She recently helped me get my son’s vehicle insured, and the entire process was smooth, quick, and stress-free. Amber went above and beyond to make sure we had the right coverage at a great rate, and she took the time to explain everything clearly. She’s always been amazing to work with, professional, friendly, and genuinely caring about her clients. It’s rare to find someone who combines knowledge, efficiency, and such a personal touch. I truly appreciate all of her help and would highly recommend Amber to anyone looking for an insurance agent who goes the extra mile!"
We responded:
"Thank you for sharing you experience with Amber and our office. Amber is great and has a true passion to help our customers. We try to make the experience with our office something pleasurable and above expectations. "
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Michelle Hanson

November 10, 2025

5  out of  5
rating by Michelle Hanson
"Amber at Mike's office was wonderful, we did some changes to our policy and she kept us informed and got us taken care of in no time at all. We have been with State Farm for 40+ years and working with Amber and Mike is a pleasure. Thank you for taking such good care of all of our needs.-UPDATE: between Crystal and Amber at Mike's office helping us handle a roof claim and adjusters that are not wonderful, Amber and Crystal really go to bat for you and help to make life easier when dealing with others. Thank you so much Mike Bean for having such great employees that truly care about folks!"
We responded:
"Michelle, I appreciate the kind words, and I am glad we were able to provide you with a wonderful experience. "
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Jennifer Jones Ward

November 10, 2025

5  out of  5
rating by Jennifer Jones Ward
"I can’t say enough great things about my insurance agent, Crystal! She consistently goes above and beyond to provide the best and most prompt service in the industry. Whether it’s a quick question about my policy or help with changes to my auto or homeowner’s coverage, Crystal is always knowledgeable, responsive, and genuinely caring. It’s rare to find someone who not only knows their stuff but also takes the time to make sure everything is handled quickly and correctly. I truly appreciate her professionalism and personal touch — she’s the reason I’ll be staying with this agency for years to come!"
We responded:
"Jennifer welcome to our agency family. We appreciate the opportunity to help you with your Homeowners and auto insurance needs. Crystal is amazing and does have a passion to help her customers. Our team works hard to make sure we provide an experience that is above and beyond what is expected from a normal insurance agent. "
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Lindsey !

October 31, 2025

5  out of  5
rating by Lindsey !
"I had assistance from Amanda, and she was amazing! She took her time and helped me a lot to find the perfect price for my auto insurance. She was patient, knowledgeable, and made sure I understood all my options. I truly appreciate the effort she put into getting me the best deal possible. Her customer service was outstanding, and I would highly recommend her to anyone looking for great support and savings. Thank you, Amanda!"
We responded:
"Welcome to our agency Lindsey. We appreciate the opportunity to help you with your auto insurance needs. Thank you for sharing your experience Amanda and our office. "
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Krys Chamberlain

October 29, 2025

5  out of  5
rating by Krys Chamberlain
"Amanda was absolutely wonderful. I would recommend State Farm to anyone! Thank you, Amanda P"
We responded:
"Krys welcome to our agency. Thank you for sharing your experience with Amanda and our office. We appreciate the opportunity to help you with your insurance needs. "
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Maria Mejares

October 28, 2025

4  out of  5
rating by Maria Mejares
"Customer representative was very helpful and did her best to get me the best rate! Had a great experience with creating a new policy with StateFarm."
We responded:
"Welcome to our agency Maria. We appreciate the opportunity to help you with your auto insurance needs. We are here for you if you need anything. "
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Kara Kolker

October 20, 2025

5  out of  5
rating by Kara Kolker
"I had a terrific experience with Amber Calvert at Mike Bean’s State Farm office. We got a new car and had to update our auto policy. I had many questions about rates, the drive safe & save program, and the logistics of updating our policy. Amber went above and beyond to provide me with all of the information I needed, and was proactive in getting me information to help in our decision making process for the new car. She was thorough, detail-oriented, polite, and exceptional in her service. I highly recommend Amber and Mike Bean to anyone who is looking for home/auto insurance in our area. They have been fantastic to work with!"
We responded:
"Thank you Kara for sharing you experience with our office."
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Ashley Reaves

October 16, 2025

5  out of  5
rating by Ashley Reaves
"Crystal was great! Walked me through everything and all options I had and got me a great policy for my family! Thanks so much for all the help and transparency."
We responded:
"Welcome to our office Ashley. We are here to help you if you need anything. We appreciate the opportunity to help you with your auto insurance. "
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Michael Watson

October 16, 2025

5  out of  5
rating by Michael Watson
"I worked with Crystal. She was great. She walked me through my options, answered questions, and helped me settle on a plan that made sense for me."
We responded:
"Welcome to our office Michael. We are here to support you any way we can. Crystal is great and works hard to take of her customers. "
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Jeff Harrienger

October 16, 2025

5  out of  5
rating by Jeff Harrienger
"Amanda Pappas was great. Her personable demeanor and customer service skills made me forget I was getting robbed by a multi-billion dollar industry. I hate the home insurance industry with a passion but I have no choice so I choose State Farm every time!"
We responded:
"Jeff thank you for sharing your experience with Amanda and our office. Thank you for choosing State Farm and our Agency. "
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Elizabeth Shaw

October 15, 2025

5  out of  5
rating by Elizabeth Shaw
"Amber was quick and efficient getting a vehicle added to my policy while I was at the dealership."
We responded:
"Elizabeth congratulations on your new car. I am glad Amber was able to get you taken care of quickly. We appreciate being able to help you with your auto insurance needs. We are here to help. "
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Mic Adam

October 15, 2025

5  out of  5
rating by Mic Adam
"My umbrella policy for home and vehicle are taken care with great detail and attention by Amanda, I strongly endorse Amanda, Mike and their team."
We responded:
"Mic, we appreciate you reaching out to our office to help you with your insurance needs. My Team and I are here to help you any way we can. We are your local experts, so you don't have to call someone random person in a call center somewhere. Give us a call or stop by our office if we can help you. "
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Madik Koon

October 14, 2025

5  out of  5
rating by Madik Koon
"Super nice and answered all my questions. Thx"
We responded:
"Thank you for sharing your experience with our office. We appreciate the opportunity to help you with your insurance needs. We are here to answer any of your questions. The advantage of having a local agent is you have instant access to a licensed, knowledgeable person to help you when you need it. Our team is here for you. "